While many firms choose to deploy and maintain FundCount software themselves, two managed service options are available to accommodate clients that prefer to outsource various services.
FC Hosted is a comprehensive service that offers full hosting, implementation and support of FundCount through Digital Edge, a leader in managed cloud solutions and a FundCount partner.
With FC Hosted, users access FundCount from their desktops via a secure internet connection, but the costly aspects – server hardware, infrastructure and ongoing support – are our responsibility, not yours. Secure off-site cloud hosting provides worry free access to FundCount, offering you 24/7 support and a full disaster recovery instance in a separate facility.
FC Hosted is a good choice for clients that do not have the IT resources, time or expertise to manage FundCount in-house. It delivers superior service and support at a fraction of the cost of purchasing and maintaining on-premises technology.
FC Managed is a good option for clients that want to operate FundCount themselves but need varying levels of support to manage systems and application-level servers. FC Managed can be tailored to the specific requirements of your firm – you determine the level of support needed based on available resources and in-house domain expertise. Support services are provided by Digital Edge, a leader in managed cloud solutions and a FundCount partner.
Whether you entrust all support to us or only for select tasks such as second-level support and monitoring for hardware and operating systems, you’ll still benefit from dedicated 24/7 customer service and flat-fee, monthly contracts with no hidden costs. Full disaster recovery, including real-time automated replication of the primary system, is standard with all FC Managed contracts.
FC Managed provides you with a single point of contact and dedicated experts with extensive knowledge of Windows, Linux and most all, FundCount software.
Which service is right for you?
|Service||FC Hosted||FC Managed|
|No investment in hardware, networking infrastructure or maintenance|
|Secure, remote access to FundCount through the Internet||optional|
|Client runs/accesses FundCount from their own servers or data center||optional|
|Ala carte technical support options|
|Integration setup and maintenance|
|Single point of contact|
|Flat-fee cost structure|
|Comprehensive disaster recovery|
|24/7 technical support|