Beyond the Numbers Blog

Ad-hoc Reports: The Crowning Differentiator

Posted on 20 December 2018 in Tips and Tricks

Technology in our everyday lives provides instant access to nearly everything. It has raised the bar on expectations. We’ve become spoiled with voice-activated personal assistants like Siri and Alexa that can answer questions and do simple tasks without us having to move a finger, with applications that offer remote, on-demand access to various home systems such as heating and lights, and with other similar technologies.

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The Art of Implementation

Posted on 27 November 2018 in Tips and Tricks

Balance sheets have expanded and increased in complexity to the point that the traditional patchwork of retail solutions is not up to the task. Many family offices and advisories are evaluating whether adopting a more institutional-grade accounting system to handle their portfolio cash management back and middle office operations makes sense.

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Bill Paying: It’s Only Boring Until Something Goes Wrong

Posted on 27 September 2018 in Tips and Tricks

It’s hard to get excited about cash management and the mundane task of bill paying. But, for any family office manager or controller that has issued a check from a wrong account, missed a critical payment, caused an overdraft, or erroneously paid a vendor twice, you know firsthand how time consuming it can be to right a situation that has gone awry.

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How Much Should You Pay for New Software?

Posted on 21 August 2018 in Tips and Tricks

One unspoken question firms often have when buying new software is, “How much should we pay?” Invariably, the only reference points are the quoted costs from various software vendors for new software, which may not be an accurate gauge for assessing value.

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Client Service: Where the rubber meets the road

Posted on 26 June 2018 in Tips and Tricks

Client service is so integral to the DNA of some companies that they are renowned and revered for their service excellence. Online retailer Zappos, Nordstrom department store and sports outfitter REI come to mind, as does Rackspace, which has gone so far as to brand its “results-obsessed customer service” as Fanatical Support®

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Investment Accounting Needs More Than Excel

Posted on 20 March 2018 in Tips and Tricks

You probably use Excel a lot in your day-to-day work. You might even store all of the accounting data for your investments in Excel spreadsheets.  After all, Excel is consistently voted one of the best spreadsheet programs around due to its flexibility, functionality and ease of use.

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